Galaxy Iraklio Hotel

Very classy hotel with first class facilities and staff that would do anything to make your stay perfect. Christo was extremely helpful. Comfortable room and bed, great pool and the breakfast was sensational.

The breakfast was excellent

The hotel is good overall, but it’s not the place for a vacation stay. That was probably my mistake, but it was nowhere mentioned that it’s more of a business hotel than vacation long stay accommodation. What makes this hotel great is people. The building is quite worn out, but people make their best and maximum to make you feel here welcomed and comfortable. The standard rooms are extremely small, smaller than in any tiny city hotel in Paris (and rooms there are small indeed). That was terrible at first since I have booked for 3(me and my two child we), there was literally no place to turn around and even to place our clothes. But after our desire to leave the hotel the very second day, we were proposed an upgrade to a more spacious room.

I recently had the pleasure of staying at your hotel, and I wanted to take a moment to express my gratitude for the outstanding service I received during my stay. While the entire experience was wonderful, I would like to particularly highlight the incredible professionalism and attentiveness of the Front Office Manager, Mr. Valantis. His dedication to ensuring that all guests are comfortable, well taken care of, and catered to was truly remarkable. He went above and beyond to make my stay enjoyable, and I believe their efforts are a great asset to your team.

The staff here are fantastic and very accomodating. We arrived very early and the staff was very helpful to get us into a room at 9:30 in the morning even though check in was at 3. Can't say enough about how friendly the staff was. They also had a great Greek two person live band playing at the bar and it was very nice atmosphere. The hotel was 15 minutes walking distance from the port and the shopping so nice location.